Crafting a strong avatar of
Brand Communication
Overview
Fornax Group, a diversified conglomerate with two distinct business units—one focused
on industrial furnaces and the other on robotic innovations for large surface
cleaning—faced challenges in brand consistency and communication. The company
required a comprehensive overhaul of its brand identity, website content, and internal
and external communications to create an integrated and congruent brand presence
that aligned with its innovative technology and diverse market segments.
Gap
Fornax Group’s brand was fragmented, with inconsistent messaging between its manufacturing and robotics divisions. The website failed to engage visitors,
and internal communication processes were inconsistent. Additionally, the company's communication lacked a unified strategy, resulting in missed
opportunities for stakeholder engagement and a diluted market position compared to its competitors.
Opportunity
The key opportunity was to unify Fornax Group's brand narrative, reinforcing its innovation and technological expertise across both business units. A refreshed
digital presence, alongside more consistent and targeted communication strategies, could strengthen relationships with stakeholders, increase market
visibility, and improve internal operations.
Approach
The approach began with a thorough analysis of the market, competitors, and stakeholder needs. A thorough audit of existing communications (website,
marketing collateral, internal & external communication, etc.) helped pinpoint areas of improvement and misalignment. A brand strategy was developed,
blending the strength of the manufacturing unit with the cutting-edge nature of the robotics
division. The website was redesigned for a user-friendly experience, and new content was created to reflect the brand’s values. Internal communication
processes were also streamlined to improve efficiency and alignment across teams.